Enable and View VM Backup


Enable VM Backup

Enabling a backup of a virtual machine (VM) on Silver-lining Protect will configure it to be protected with an Image Level backup. This is performed via the virtual hypervisor and doesn't require backup agents to be installed on the server. For this reason, this type of backup is suited for:

  • servers without a database
  • email applications that require application aware protection, or
  • email applications that need to have transaction logs truncated after a backup. 


Note: VMs which contain IDE drives are unable to be backed up by Silver-lining Protect.



Follow these steps to enable a VM backup.


1. Navigate to the Compute Overview page. Either:


  • Select the Compute tile from the CloudCreator Landing page:


  • Or select the Virtual Clouds icon to navigate to the Summary screen for your virtual cloud, and select the Compute tab: 


2. The Compute Overview page appears (shown below). Here you can view:

  • All your compute services and the locations you are using them .
  • How many resources you have in location, and their status.
  • The number of individual resources consuming a Silver-lining service, with access to the tool's admin portal.
  • See The Compute Overview Page to find out more. 


3. Locate the Service Type/Location of the VM you want to protect/view and click the blue Resource Number next to it.



4. The Compute Details screen appears. Use the filters or search bar to locate the VM to be enabled for backup.  



5. Once you have located the VM you want to enable, click the 3 dots to the far right, and select Backup and Recovery > Enable Backup.



6. The Enable VM Backup screen appears. Complete the fields use the table below as a guide. Then click Enable



7.  Use this table to select the appropriate data protection plan for your VM.


Type Options Description

Service Level
This specifies the frequency of the recovery point objective (RPO) as well as the recovery initiation time for CCL to respond to a recovery request. 


RPO: Once per day

Recovery Initiation: 4 business hours

Retention: Onsite 30 days


RPO: Once per week

Recovery Initiation: Next business day

Retention: Onsite 30 days


RPO: Once every 4 hours

Recovery Initiation: 1 business hour

Retention: Onsite 30 days

Long Term Retention

Select this if data needs to be kept longer than the default of 30 days. The last full backup of each month will be kept for the extended retention shown. The data is stored on CCL's Vault which is a highly resilient, object based storage system which allows for easy access to long term retention data.

Vault 90 days

Last full backup retained for 90 days on CCL's Vault. 

Vault 1 year

Last full backup retained for 1 year on CCL's Vault.

Vault 7 years

Last full backup retained for 1 year, last full backup of the year stored for 7 years on CCL's Vault.

Vault 10 years

Last full backup retained for 1 year, last full backup of the year stored for 10 years on CCL's Vault. 

Offsite Copy

By default only a single copy of data is kept in one data centre for 30 days. Select Offsite if a second copy is required to be kept in an alternative data centre for 30 days.


Provides a second copy of data stored in a different Data Centre.

Retention: Offsite 30 days.

No Offsite

Only one copy of data is retained for 30 days.


8. Your backup configuration request will be sent. It may take up to 20 minutes before any other backup options can be enabled.


9. Request notifications will appear in the following places:


  • At the top of your screen: 



10. Once the backup has been enabled, a Padlock icon will appear next to the VM that is protected.



View VM Backup

Follow the steps below to view the last 7 days of backup history, and the current backup plan assigned to the VM.


1. Navigate to the Compute Details page and locate the VM you want to view. 


2. Click the 3 dots next to the VM. Select Backup and Recovery > View Backup



3. The Backup Details screen appears showing the backup plan and history (if any).



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