Subscribe to Silver-lining DR for PAYG

You must be subscribed to vCloud PAYG before you can subscribe to Silver-lining DR for PAYG. See Subscribe to vCloud PAYG for more information.



Before subscribing you must have the following prerequisites in place. These vary, depending on whether you are an ICDR or DRaaS customer:


Service Prerequisite Description

In-Cloud Data Recovery (ICDR)

The source and target sites are within
CCL's datacentres.

Subscription to vCloud PAYG

You must be subscribed to vCloud PAYG. See Subscribe to vCloud PAYG

Global Admin role You must hold a Global Admin role in CloudCreator. See Roles and Permissions

Data Recovery as a Service (DRaas) 

The source or target sites are external to
CCL's datacentres.

All of the above plus:
Bandwidth capacity

The connectivity between sites must have the bandwidth capacity to:

  • accommodate the amount, size and delta changes of the protected VMs, and
  • handle the data to be replicated between the sites.
Hardware capability

VMware VM hardware must be compatible with the destination site, ie. vCD9.0 will build a VM with v13 hardware by default. This will not work on a vSphere 5.5 environment.


Refer to the VMware compatibility matrix:


Subscribe to Silver-lining DR for PAYG


Only users with the Global Admin role can view the screens / perform the functions described below. See Roles and Permissions for more information.

Follow these steps to subscribe to the Silver-lining DR for PAYG service:


1. Login to CloudCreator. See Log In to CloudCreator if you need help.


2. Click the Virtual Clouds icon   in the sidebar.


3. If your company is using multiple virtual clouds, click the cloud name at the top of your screen. From the dropdown menu, select the virtual cloud that will be using Silver-lining DR for PAYG.


4. From the Summary screen for your virtual cloud, select the Options Cog Manage Subscriptions.



5. In the Manage Subscriptions screen, click the slider for the Silver-lining DR for vCloud PAYG to subscribe to the service.



5. The Terms and Conditions screen will appear. Click Subscribe to confirm.


6. A notification will appear in the Recent Events panel on the CloudCreator dashboard.


7. A Service Ticket will be initiated to configure the environment to support the service. These changes can take up to 3 working days. You will be notified via email when this is completed.


8. Once you have received notification that your environment has been configured, you must:

  • Verify that the subscription to the Silver-lining DR for vCloud PAYG service is enabled in CloudCreator. See Manage Subscriptions, and
  • Assign the role of Silver-lining DR for vCloud PAYG Administrator in CloudCreator. See Manage Users and Assign Roles.


9. You can now access the Silver-lining DR self service portal and configure Virtual Protection Groups.



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